01
Process analysis
We look at which requests your team answers today and who needs what in the portal. That is the basis for everything else.
A customer portal that takes work off your team
Portals where your customers help themselves: documents, orders, status and figures in one place, with secure login and connections to your systems. So your team gets back to work instead of answering emails.
At a glance
1 login
Customers, partners and your team see exactly what they're allowed to see.
24/7 self-service
Documents, status and orders, without a call and without waiting.
0 spreadsheets
Data lives in the system, not in scattered tables and email attachments.
24/7 in production
Our portals are used around the clock by real customers and teams.
Everything in one place
A portal that knows your workflows
Connected to your systems, secured with roles and permissions, and built for the questions your team still answers by email today.
Where portal projects fail
A login area is quickly promised. Things get difficult once the portal needs to carry real workflows.
01
Everything runs via email
Enquiries, documents, status questions: your team is the bottleneck for every small thing, and customers wait.
02
An island without connections
The portal knows neither CRM nor ERP. Double maintenance and stale data follow.
03
Permissions underestimated
Who may see and change what? Without a clean role model, the portal becomes a security risk.
04
Numbers without meaning
Dashboards full of charts, but nobody sees what to do. Insight needs focus.
What your portal can do
Each of these features is used daily by real users in one of our portals. Which ones your portal needs is something we define together.
01
Secure login & roles
Everyone sees only their area: roles and permissions for customers, partners and team, with optional two-factor sign-in.
02
Documents & contracts
Upload, approve, version: invoices, contracts and files live where customers look for them.
03
Orders & status
Submit, track and complete requests. Your customers always see where their case stands.
04
Dashboards & reporting
KPIs, charts and exports, cut to the decisions you actually make.
05
Connected to your systems
CRM, ERP, shop or accounting: the portal reads and writes where your data lives.
06
Maps & locations
Partners, branches or sites on a map, with radius search.
07
Notifications
New documents, changed status, open tasks: your portal speaks up before anyone has to ask.
08
Team & partner areas
A back office for your team, dedicated areas for partners. Everyone works on the same data.
09
Mobile & fast
Responsive on every device with short load times, so self-service actually gets used.
How you get your customer portal
Four steps from analysis to a running portal.
02
Concept & fixed price
That turns into a concrete plan: roles, modules, timeline and a fixed-price quote that holds.
03
Development & integration
We build the portal and connect your systems. You watch it grow and test every stage yourself.
04
Launch & growth
Go-live with onboarding for customers and team. Afterwards the portal grows in stages.
Ready?
Let's talk about your portal
In a free consultation we'll work out which requests you can automate and what a portal needs to get there.
Frequently asked questions
A focused login area with documents and status usually starts at around €15,000, and most portals land between €20,000 and €60,000. Multiple roles, dashboards and deep system integrations determine where exactly. After the free consultation you receive a fixed-price quote, and we will also tell you honestly if an off-the-shelf solution covers your case.
As soon as your workflows are individual, the portal should connect deeply to CRM or ERP, or it should set you apart from competitors. For standardised needs, ready-made software is often the faster path. The more individual the process, the clearer the case for custom development.
Yes. The portal reads and writes in your existing systems: customer data from the CRM, orders from the ERP, documents from accounting. Every piece of information stays maintained in one place yet current in the portal.
Through a role model we define together: customers see their cases, partners their areas, your team everything it needs. Every action is traceable, and sensitive data stays restricted to the right eyes.
We take it over. Existing data from spreadsheets, legacy systems or file shares moves into the portal in a structured way, documents included. We plan the switchover so your daily business keeps running.
Yes. We build every portal responsive, so it works on phone, tablet and desktop. On request it can be installed like an app on the home screen, without an app store.
Security is part of the foundation: encrypted connections, secure sign-in with optional two-factor authentication, roles and permissions, EU hosting and regular backups. GDPR disclosure and deletion processes are planned in from the start.
We do, if you want: hosting, monitoring, updates and new modules from one team. The portal remains yours. Code and data stay under your control and you're not locked in.
A focused portal with the most important features goes live in a few weeks. With multiple roles, dashboards and system integrations it takes longer. After the analysis you get a concrete timeline, and we deliver in stages so the first users can start early.
Get in Touch
Let's talk about the requests that fill your inbox every day. Together we'll figure out which of them a customer portal can take over, so your team can breathe again.